Consumer News & Views
Published twice monthly
November 1, 2013

This issue is sponsored by


In this Issue…

  • Consumer Confidence Sinks Amid Government Shutdown.
  • Acclaim Federal Credit Union Supports North Carolina Consumers and Businesses.
  • Consumer Spending During the Seasonal Holidays Could Be Sluggish Thanks to Congress’ Missteps.
  • Aspire Federal Credit Union Promotes Consumer Loans in New Jersey.
  • ACC’s Friend of the Consumer Award Recognizes Consumer Friendly Companies.
  • Apply for the 2013 Green CSM Certification Program.

Consumer Confidence Sinks Amid Government Shutdown. Most consumers agree. You can thank an inept Congress and political infighting for the most recent drop in consumer confidence. The federal government shutdown prompted two out of five Americans to curb spending, according to a survey commissioned by the investment firm Goldman Sachs Group.

The survey of 1,025 people, conducted from Oct. 10 to Oct. 13, found that the shutdown had a greater impact on lower income consumers, with 47 percent of respondents who earned $35,000 or less saying they would curb spending. Among those with income of more than $100,000, 32 percent said they would tighten spending.

Thomas Hinton, president of the American Consumer Council said, “The agreement to fund the government into early 2014 will help consumer sentiment improve going into the holiday-shopping season, but the damage is already done. Holiday hiring has slowed, auto sales are down and home buyers have retreated until after the holidays. This was a foolhardy move by Congress and only served to derail whatever progress consumers made in the past 12 months.”

“We will probably see some bounce in confidence after these settlements, even though they’re temporary and imperfect,” said Sam Coffin, an economist at UBS Securities LLC in Stamford, Connecticut. “Consumption really is being driven by those labor-market developments, and it looks like they’ve been a little bit softer in the last three months.”

Other reports today showed more Americans applied for unemployment benefits last week, the trade deficit was little changed in August and jobs openings increased that month.

Acclaim Federal Credit Union is a full service financial institution located in Greensboro, North Carolina and serving the needs of consumers throughout the tri-state region. Since its inception in 1979 Acclaim Federal Credit Union has been serving its members in and around the Greensboro, North Carolina area with exceptional financial products and superior service.

Under the leadership of Valerie Marsh, the Acclaim FCU has grown its membership to over 6,600 with assets of more than $28,901,494. Acclaim FCU’s main office is in Greensboro, NC.

The Acclaim offers its members a full service website that allows for true "Banking from Home" functionality. Users have the ability to apply for loans, get account balance and history reports, transfer money between accounts, make bill payments, and so much more. Members can also take advantage of a full array of loans including real estate, business and new and used car loans.

Consumers, who join the American Consumer Council, may be eligible to join Acclaim FCU if certain membership requirements are met. Please visit Acclaim’s website or contact them by phone at 336-332-5302, or email them at to get exact details.

The American Consumer Council is proud to have
Acclaim Federal Credit Union of Greensboro, NC
as a Sponsoring Member

Consumer Spending During the Seasonal Holidays Could Be Sluggish Thanks to Congress’ Missteps. Consumers of all political stripes are trying to figure out what the U.S. Congress was thinking by shutting down the federal government. The conclusion seems to be unanimous… whatever the lawmakers’ motives, it backfired and has caused deep resentment and frustration among consumers, who were just beginning to feel good about their economic prospects for 2013-2014. The financial ramifications will be felt for months according to the American Consumer Council, a non-profit consumer education organization.

One possible victim will be the Thanksgiving-Christmas holiday shopping season. Retailers and businesses are upset at the Republican-led House of Representatives for their failed strategy to hold the economy hostage in a bizarre effort to stall the Affordable Care Act (Obamacare), which has been law for nearly one year. Ironically, it seems the Republicans and ultra-conservative Tea Party coalition in the House of Representatives hurt one of their core constituencies the most – small business. Now, small business leaders are railing against Republicans and Tea Party members in an effort to get them to reach a middle ground on key economic issues so the holiday season isn’t a complete loss.

In a survey of holiday spending plans just released by the National Retail Federation, 29 percent of shoppers said the political gridlock around U.S. fiscal concerns would somewhat or very likely affect their spending plans. The situation would affect shoppers ages 55 to 64 the most, with 32.7 percent indicating they were somewhat or very likely to alter their spending plans.

This is not good news for Republicans in Congress. While President Obama’s popularity took a minor hit when consumers were asked, “Who is to blame for the government shutdown?” it was the Republican-led House of Representatives and Congress in general that suffered the blunt of the blame for the recent government shutdown.

An 11th-hour resolution to extend the country's ability to borrow until Feb. 7 and fund federal agencies through Jan. 15 appeared to give retailers and cautious consumers a reprieve. But, according to the American Consumer Council, consumers will most likely scale back their holiday spending plans until they feel confident the government is going to function at a more normal level. “What scares consumers,” noted Thomas Hinton of the American Consumer Council, “is that this approach to governing could be the ‘new normal’ in Washington. If that’s the case, Congress could actually make the dysfunctional government in Italy look good!”

The American Consumer Council and the New Jersey Consumer Council are pleased to have Aspire Federal Credit Union as a Sponsoring Member

About Aspire:
Aspire Federal Credit Union, originally known as FAA Eastern Region Federal Credit Union, was founded in 1948 to serve a small group of Civil Aeronautics Administration employees (currently the Federal Aviation Administration).

Our Credit Union has come a long way since those humble beginnings, which included seven people who pooled together shares of $5.00 each to initiate the original charter. Today, Aspire FCU is a $175 million dollar credit union, serving approximately 20,000 members within many diverse employee groups throughout the northeastern United States. Aspire FCU is a not-for-profit financial cooperative, which means all earnings at the end of the year are returned to our members in the form of better, low-cost financial services.

The decision to change our name to Aspire Federal Credit Union was made because we serve more than just the employees of the Federal Aviation Administration. The name Aspire means to "soar," which is a reflection of our heritage, while at the same time represents our members’ dreams and aspirations.

As our tag line states, "Your Dream. Our Purpose," the employees at Aspire FCU are dedicated to helping make your financial goals and dreams a reality. The cornerstone of our existence continues to be our "member first" philosophy. Whatever it is that you aspire for, we want you to believe you can get there and we’re going to help you along the way.

Join Aspire FCU Today: Membership is available to members of the American Consumer Council and employees of participating organizations, their immediate family members and their household members. If you do not meet these requirements, you may still be eligible to join. Members of our partner associations are immediately eligible for Aspire FCU membership. Not sure if your employer is an Aspire Participating Organization? Call us 24/7 at 1-888-322-3732 for more information.

ACC’s Friend of the Consumer Award Recognizes Deserving Companies. Is your company or organization a Friend of the Consumer? Are your policies and corporate practices winning the hearts, minds and wallets of customers? If so, you should apply for The American Consumer Council’s prestigious Friend of the Consumer Award.

If so, the Friend of the Consumer Award is right for you!

Throughout the year, the American Consumer Council receives numerous applications from companies and organizations seeking to be recognized for their commitment to consumers and providing consumer-friendly products and services.

To apply for the Friend of the Consumer Award, complete the online application and return it to ACC with the application fee. Applicants will be notified within 5 days of receipt of their application. Thereafter, a panel of independent judges will review your application and make a formal recommendation within 45 days of receipt of your award application.

For more information, visit:

Green CSM Certification Accepting Applications for 2013 Winter Cycle:

If your company or organization would like to increase its credibility with consumers, you should consider applying for the Green CSM Certification. Applications for the 2013 Winter cycle are now being accepted through December 13, 2013.

It's a proven fact that consumers want to do business with companies that are eco-friendly and practice Corporate Social Responsibility (CSR). The process is straight-forward and all applicants are recognized by ACC and the Green USA Institute.

All applicants complete the criteria and submit their responses to ACC's Green Consumer Council for review, assessment and feedback. Program details and the Green CSM Certification criteria can be viewed at ACC's website located at: